Map ITIL workflows with Jira Service Desk

Seminar content

In this two-day course, you will learn how to map your ITIL-compliant processes in Jira Service Desk and thus improve the quality of your IT service management.


Initial experience with the ITIL framework is an advantage for this seminar.

Seminar duration

Two days each from 9:00 a.m. to 5:00 p.m. including a one-hour break.

Seminar costs

For our public training courses as well as online seminars, you will receive a direct sale price of only € 975.00 plus VAT per participant (standard price of € 1,300.00 minus a 25% discount). Meals and seminar documents, if any, will be billed separately.

We are glad to send you an individual offer. Contact our training team at

Training locations

We are happy to hold our trainings and workshops at your location in the DACH region, alternatively in seminar rooms in Erlangen and Nuremberg or conveniently online.


We are happy to help! Please use our form, send your inquiry to: or call us at +49(0)9131-9279190. Your contact person Rebecca Hüttner and our training team will provide you with a suitable offer.

Rebecca Hüttner
Consultant Business Development

Contact us